James Harries-ReynoldsMar 19, 20191 minPutting the "Cult" in CultureI recently read an article discussing Ritz-Carlton Hotels' ability to develop their legendary customer service. In particular it...
James Harries-ReynoldsFeb 24, 20192 minCreating Pride In The WorkplaceI was recently asked to prepare a presentation on pride in the workplace. After doing some research, I found not much had been written on...